Behavior Management Services
Scope of Services scope of services

Behavior Management Services supports individuals to use positive strategies to decrease the occurrence of behaviors. Utilizing Behavior Management Services can enhance an individual’s quality of life by increasing their independence and meaningful participation in the community.

New Hope Services’ Behavior Specialist partners with clients, staff, and family members to provide hands on training to promote success and decrease the number of challenging or dangerous behaviors. Behavior Management Services are funded through the CIH, FSW Medicaid Wavers.

Behavior Specialists

Janis Ballard, MA
Behavior Management Consultant

Janis has over 20 years of experience working with individuals who have developmental disabilities, beginning in a classroom setting and for the last 5 years as a Behavior Consultant. Janis completed her Bachelor’s Degree in Psychology from Indiana University Southeast and her Master’s Degree in Behavior Analysis from Spalding University.

Phone: 502-608-9771

Susan Carter, MSSW
Behavior Management Consultant

Susan Carter has been a social worker for almost 20 years and spent the last 17 years in Jefferson County Public Schools as a Diagnostic and Assessment Counselor. At JCPS, she provided social work services for Louisville area students and their families.

Phone: 502-759-5338

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